We can agree that our day-to-day jobs can get quite boring. If we don't feel engaged in our workplaces, chances are we will feel less satisfied with work, which naturally affects our performance. Therefore, managers who want to succeed in the market need to think about employee engagement as a crucial part of success. But why does employee engagement truly matter?
1. Increased productivity
A lot of managers are talking about employee productivity, but not many of them are aware of its true meaning for the company's success. A more productive workforce can increase revenue by 21%! But what role does employee engagement play there?
Engaged employees are more likely to be productive by an amazing 38%! Finding new ways to engage your employees like giving them more responsibilities or new challenges makes them more productive and prouder of their work. Make them a part of a bigger picture.
2. Enhances company culture
An engaged individual is a gem for your company culture. Besides being easier to work with and more satisfied with their jobs, engaged individuals are the ones creating a positive work environment. They are your culture ambassadors that help with spreading the message and your company’s values.
In the best-case scenario, engaged employees are living by the company’s values every day. They implement it in their jobs and include their colleagues as well. On top of that, rewarding and recognizing their effort increases the engagement as well!
3. Helps with retention
High turnover rates are your company's greatest enemy. The more employees leave, the fewer will others be engaged in daily activities. The most efficient cure for fluctuation is employee engagement. How does it help with the retention of your top talents?
By focusing on engagement, your real focus is on employees. They love feeling like they are heard and appreciated, which is one of the main tasks of engagement. On top of that, employees that are engaged are more loyal to the company, contribute more, and are generally satisfied with their jobs.
4. Improved communication flow
Engaged employees are open to honest and transparent communication which is an integral part of business success. If you create a strategy in which equity and individuality are nurtured, you’ll have a happier, more engaged workforce, ready to take in new challenges.
If you’re looking for additional ways of improving communication workflow using engagement, consider implementing an employee app. It’s a fantastic tool that enables different interaction types and engages employees to be more involved in their workplace, whether they work remotely or from the office. Find out more here about different communication types and benefits of an employee app on the overall engagement.
5. Better customer service
Besides the employees, customers are vital for a company's success. If they aren't satisfied with your product, service, or the way you operate, less are the chances of achieving greatness! The role of employees here is evident. However, the role of their engagement might be unclear.
Engaged employees are usually more passionate about their job. They approach new tasks and challenges with willpower, motivation, and passion, which is noticeable to customers. Such positivity attracts new clients and customers, which affects business success.
As you can see, you can't have a successful business without engaged employees. It's high time you started paying more attention to engagement. So, experiment with different techniques and strategies to form the perfect approach for your employees.